FAQ
Got Questions? We Have Answers
For more information about Jess Brunelle’s licensed qualifications, please visit the About Me page
Want to Know More?
Feel free to contact us any time
GETTING STARTED
You can reach out via our contact form, call us directly, or email us to request an appointment. We respond within 1-2 business days.
he first session is about connection. Well talk about your goals, go over your history, and answer any questions you have. It’s a low-pressure space to see if we’re a good fit.
Yes. We offer a free 15-minute phone consult so you can ask questions and get a feel for the process before committing.
If you feel safe, seen, and not judged you’re in the right place. But therapy is a relationship. If we’re not the right match, we’ll help you find someone who is.
Our practice focuses on individual, group, couples and family therapy, LGBTQ+ advocacy, and creative modalities.
INSURANCE & PAYMENT
We accept several major insurance plans. Contact us for current providers. If we’re out-of-network, we can provide a superbill for you to request reimbursement.
No problem. We offer private pay and sliding scale options based on availability.
A superbill is a detailed receipt with the necessary codes for you to submit to your insurance for possible reimbursement.
Yes. Therapy is a qualified medical expense under most HSA and FSA plans.
Yes. We believe therapy should be accessible. Let us know your situation and we’ll explore reduced-rate options together.
Please cancel at least 24 hours in advance to avoid a cancellation fee, which is typically the full session fee.
SESSION LOGISTICS
Most sessions are 50 minutes. Longer sessions may be arranged as needed.
Typically, once per week, though frequency can vary based on your needs and goals.
Yes, we offer secure HIPAA-compliant virtual therapy for clients within our licensed regions.
Yes, select slots are available outside of standard hours. Contact us for current availability.
We encourage communication for scheduling or logistical matters only. Therapeutic work is best reserved for session time.
ABOUT THE THERAPIST
We blend relational therapy, somatic work, mindfulness, art therapy, and social justice-informed care. You are the expert of your own life. We are here to help you explore and reclaim it.
Yes. We specialize in trauma healing, identity exploration, nervous system regulation, and empowerment through creativity and connection.
Absolutely. We offer gender-affirming, culturally sensitive, and inclusive therapy for LGBTQ+ clients at every stage of identity development.
LGBTQ+ & GENDER-AFFIRMING CARE
Yes, we provide letters for HRT and gender-affirming surgeries in accordance with WPATH standards.
Nope. Whether you’re questioning, exploring, or living out loud, we support you exactly where you are.
Yes. We create a space that honors the full complexity of who you are, including race, class, gender, neurodivergence, and culture.
ART THERAPY & PLAY THERAPY
Not at all. This is about expression, not skill. Art therapy helps access feelings and insight that words sometimes can’t reach.
We offer a range of supplies- paint, collage, sculpture, and mixed media. Virtual clients can use household items or kits.
Play therapy is ideal for kids and sometimes teens. Through creative play, we help them express emotions, develop coping skills, and grow.
Absolutely. Art and play open doors to self-awareness, healing, and transformation at every age.
GENERAL THERAPY QUESTIONS
Some people come for a few months. Others stay for years. It depends on your goals, pace, and life circumstances.
Totally normal. Well guide the session with gentle questions and tools until it feels more natural for you.
Sometimes. Bringing up hard stuff can be uncomfortable, but it’s often the first step toward healing.
Yes. Everything you share stays private, except in rare cases where safety is at risk. We’ll explain the limits of confidentiality during your first session.
For adult individual therapy, sessions are one-on-one. However, we can discuss including a support person occasionally if it aligns with your goals.